Welcome to our Support Centre ‎

Buying:

Our Bitcoin ATMs charge 2 fees when buying cryptocurrency: a flat fee and a service fee. Both of these differ depending on the cryptocurrency, all of which are shown in the chart below:

We charge a fee of 10%, this fee is included in the price of the bitcoin shown and agreed upon on the machine. When purchasing at our BATMs, you will notice our machines show a rate that is slightly higher than the market price.

How Are Fees Calculated:

To provide an example, if the market rate for Bitcoin is $50,000 HKD when you use our ATM, you will be paying a price of $58,000 HKD per Bitcoin (assuming a 16% fee). There is also a $4.00 flat fee that goes directly to the Bitcoin network to validate your transaction.

Here is a sample calculation for our fees assuming a $100 Cash amount, a 16% Service fee, a $4 Fixed fee and the Market Rate for Bitcoin is $50,000 HKD.

- First, calculate the Cryptocurrency Amount purchased

(Cash amount - Fixed fee) / (Market Rate x Service fee) = Cryptocurrency Amount

($100-$4)/($50,000/BTC X 1.16)

= 0.00165517241 BTC

- Then, to calculate the value of BTC purchased, use the Market Price and the Cryptocurrency Amount

Crypto amount X Market Rate = value of BTC purchased

0.00165517241 BTC X $50,000/BTC = value of BTC purchased

= $82.75 worth of BTC

- So, the amount paid in fees would be equal to:

Cash amount - the value of BTC purchased = Amount paid in fees

$100 - $82.75 worth of BTC = $17.25 paid in fees

Please note: When a discount code is used it only reduces the fees charged for the transaction.

Please refer to this page for the most accurate information: https://localcoinatm.com/en-hk/fees/