Note: Users may be required to verify their identity after establishing a business relationship. 

Verify Before Visiting:

Requirements:

1. Government-issued photo ID such as a Driving license, ID card, Residence permit, or Passport.
2. A cell phone capable of text messaging and taking photos

Currently Accepted Documents:

• Driving license
• ID card
• Residence permit
• Passport

How-to Guide:

1. Start by heading to our website here: User Identity Verification

2. Verify your phone number and enter your country of residence

3. Continue on your web browser or mobile device to submit your documents

4. Select the type and issuing country of your identity document

5. Take a photo of your government-issued photo ID:

6. Review your verification and confirm that your information is correct

7. Wait for a text message to arrive informing you that your verification has been approved

• • You might be asked to resubmit your documents or to try a different document

8. Once approved, you will be able to start using Localcoin Bitcoin ATMs!

Tips for User Identity Verification:

• Ensure your documents are still valid and not expired
• Do not wear a hat or any other items of clothing that will cover your face
• Do not cover portions of your ID that have information such as the expiry date, your full name, address, or the expiry date of the document
• Good lighting - An environment with good lighting helps with recognizing the characters in the image. When the image is too dark or too bright, the document can not be validated.
• Avoid reflections - Don’t use flash on your device. Avoid reflections from lamps or environmental lights. Reflections on the image interfere with validating your document.
• Focus and sharpness - Make sure the image is clear and there are no blurred areas.
  Angle - The document should not be tilted more than 10 degrees in the horizontal or vertical direction.
• You must use a physical ID document - digital documents will not be accepted
• Ensure you are capturing a picture of a physical ID document
• Do not capture a picture of a photocopy or digital copy of your ID document
   

Please note:

• There may be additional processing time required for some applications
• You may be contacted by our Support Team to confirm additional details regarding your application
• You must use a physical ID document - digital documents will not be accepted